The successful candidate will lead all aspects of hotel operations while driving performance, profitability, guest satisfaction, and team culture. The role requires a hands-on leader capable of balancing business development with day-to-day operational excellence.
We are looking for a professional who thrives in high-profile hospitality environments and understands the demands of both resort and city hotel operations.
• Lead and inspire all hotel operations with a strong focus on luxury guest experience
• Enhance commercial performance across Rooms, F&B, Events, Wellness, and ancillary revenue streams
• Further develop and strengthen the hotel’s positioning within the luxury and MICE markets
• Foster a high-performance, people-first culture focused on teamwork, accountability, and service excellence
• Champion a culture of luxury service, continuous improvement, and employee engagement
• Work closely with corporate leadership on strategic planning and business development initiatives
• Maintain and elevate operational standards across all departments
• Build strong relationships with international partners, corporate accounts, travel networks, and key stakeholders
• Proven experience as General Manager or Hotel Manager within luxury 5-star hospitality environments
• Strong background in complex operations with significant F&B and MICE exposure
• Previous experience in city hotels and mixed business/leisure properties is considered essential
• Demonstrated success in driving financial performance and market positioning
• Passionate, energetic, and highly front-of-house leadership style
• Strong people management and team development capabilities
• Commercial mindset with excellent communication and relationship-building skills
• International exposure and understanding of luxury traveler expectations
• Experience leading high-volume, year-round operations is highly preferred
• Satisfactory remuneration package
• Professional development opportunities
